As event sponsors at PACE ACX '19, Moonoia, developer of award-winning AI-powered platform docBrain, and CSG, global provider of business support solutions, will be showcasing a new portfolio of innovative solutions to transform customer-centric processes and deliver a seamless customer experience.
The Professional Association for Customer Engagement (PACE) is the world’s largest association focused on omnichannel customer engagement for marketing, customer service, and compliance.PACE brings together industry experts from national and global brands to share best practices and advancements in technologies that improve customer engagement and enhance customer experience processes.
The docBrain AI platform for data extraction does exactly that: it leverages machine learning intelligence powered by deep-learning neural networks to read, validate and automate complex document processes - delivering a higher level of accuracy, validation and integration not attainable using traditional technologies or manual processing. Moonoia and CSG will showcase docBrain-powered solutions to digitally transform Know Your Customer (KYC) and other customer-centric processes, including onboarding, ID verification and customer case management.
Meet the team at PACE ACX '19 in San Antonio to learn more about how you can use AI to automate document processing, increase daca accuracy and enhance customer engagement.