Terms of use

0. Legal disclaimers

The website referred to in these terms of use and listed below belongs to Moonoia, the commercial name of Soludoc SCRL, company number BE 0841594566 with registered office at Chaussée de Gand 1434, 1082 Brussels, Belgium. This website is managed and hosted by: HubSpot

1. Accepting the general terms of use

By accessing this website and our applications, by visiting or using them, whether this be for personal use and/or on behalf of a legal entity for whom you are acting as a representative, intermediary or employee, you formally and unreservedly agree to the general terms mentioned below. Moonoia may freely and at any time change the general terms in order to adapt to changes in service and/or use. As a result, we invite you to consult them during each visit in order to be up-to-date with the latest version. The latest version is always available on the Moonoia website and in its applications. By using the services offered by Moonoia you automatically completely and unreservedly accept all of the general terms. Access to certain services may also be subject to the full and complete acceptance of the specific terms of use, which may be added to these general terms.

2. Description of services provided

The site www.moonoia.com aims to provide information on all company activities. Moonoia provides information which is as correct as possible on the site www.moonoia.com. However, it may not be held responsible for any omissions, inaccuracies or missing information in updates, whether of its own doing or through information supplied by third parties. All information featuring on the sitewww.moonoia.com is provided for information purposes and is subject to change. Furthermore, information appearing on the sitewww.moonoia.com is not exhaustive. It is subject to change after appearing online.

3. Contractual limitations regarding technical data

Moonoia may not be held responsible for any material damage arising from using its website. Furthermore, the user undertakes to access the site using recent hardware which does not contain viruses and the latest generation up-to-date browser.

4. Intellectual rights

All the features and information accessible on the website, as well as the structure and layout (text, photographs, images, icons, videos, software, databases, data, etc.) are protected by Moonoia’s intellectual property rights subject to the rights of third parties. Moonoia’s names and logos appearing on the website are protected trademarks and/or trade names. The trademark Moonoia may not be used in relation to products or services which are identical to those belonging to Moonoia. The trademark Moonoia or any other identical or similar sign may not be used in relation to products or services which are identical or similar to those belonging to Moonoia where its use causes a risk of confusion to consumers or which devalues or discredits Moonoia. Unless the user receives explicit authorisation, they may not under any circumstances copy, reproduce, translate, represent, modify, pass on, publish, adapt, distribute, circulate, sub license, transfer, or sell, on any media, by any means, or exploit in any way, all or part of the website without prior written permission from Moonoia. Any infringement may result in civil and criminal proceedings.

5. Limitation of liability

Moonoia may not be held responsible for any direct or indirect damage caused to the user’s hardware, whilst accessing the site www.moonoia.com, resulting from hardware which does not respond to the the specifications indicated in point 4, from a bug or from incompatibility. Moonoia also may not be held responsible for any indirect damage (such as, for example, loss of business or loss of opportunity) occurring as a consequence of having used the site www.moonoia.com. Interactive areas (where users can ask questions in a contact area) are available to users. Moonoia reserves the right to delete, without prior notification, any content in this area which violate relevant Belgian law, particularly the rules relating to data protection. Where necessary, Moonoia also reserves the right to accuse the user of civil and/or criminal liability, particularly in the case of racist, defamatory or pornographic messages, in any form (text, photography), and to delete these messages from the site.

6. Use of cookies

Moonoia only uses cookies which present a low risk to the user, which according to the Electronic Communications Act of 13 June 2005 (ECA) do not require user consent. However, as required under article 129, 1 of the Electronic Communications Act of 13 June 2005, Moonoia wishes to inform visitors to is site of the use of cookies. Cookies are small text files which are recorded on the user's computer hard drive. They contain information such as user language preferences, so it knows not to provide this information during a future visit to the same site. Some cookies allow graphics to display fully and others allow an internet application to work properly. If you would not like a website to install cookies on your computer, you can reconfigure your browser.

How to deactivate cookies

If you would like to block cookies, you can do so using your browser.

Internet Explorer: http://windows.microsoft.com/fr-FR/windows7/Block-enable-or-allow-cookies

Chrome: http://support.google.com/chrome/bin/answer.py?hl=fr&answer=95647

Firefox: http://support.mozilla.org/fr/kb/activer-desactiver-cookies

Safari: http://support.apple.com/kb/PH5042

When you deactivate cookies, be aware that some graphics will not display properly or you may not be able to use certain applications.

7. Links to other sites

This website may contain hyperlinks to other sites as well as referrals to other sources of information, made available for information purposes only. Moonoia does not control these sites or the information they contain and cannot therefore guarantee that the information is reliable and exhaustive. Moonoia does not accept any responsibility for any unsuitable, illegitimate or illegal content present on these sites or the damage caused by visiting them. Moonoia cannot guarantee that these websites have a privacy policy complying with the law from 8 December 1992 relating to the protection of privacy regarding data processing and with EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 relating to the protection of physical people with regards to personal data processing and the free movement of data. Users are therefore invited to check themselves by consulting the privacy notices on each site. If you would like to create a hyperlink from your site to Moonoia’s site, please first contact the web master who will let you know as soon as possible if it is possible.

8. Contacts

You can send comments, suggestions or any questions via the contact form or by post to the following address:

Soludoc SCRL - Moonoia

Chaussée de Gand 1434, 1082 Brussels, Belgium

9. Dispute resolution

These terms of use are governed by Belgian law. Any dispute arising from, or linked to the use of this service, will be subject to mediation. If this fails, the dispute will be submitted to the jurisdiction of the courts of Brussels (Belgium). Moonoia reserves the right to sue before another competent court if it deems appropriate.

Updated May 24th, 2018